Our Services
We handle water damage, fire and smoke, mold, and full reconstruction. One call covers everything from emergency extraction to complete rebuild.
We extract standing water, dry structural materials, and restore your property to pre-loss condition. Fast response prevents secondary damage and mold growth.
Our certified team contains, removes, and treats mold at the source. We address moisture issues to prevent recurrence and restore safe air quality.
We remove soot, eliminate smoke odors, and repair fire-damaged structures. Our team works quickly to stabilize your property and begin the rebuild process.
Sewage backups require immediate professional response. We safely remove contaminated water, disinfect affected areas, and restore your property to a safe condition.
We deploy extraction equipment within hours of your call. Rapid water removal protects floors, walls, and structural materials from extensive damage.
From drywall replacement to complete reconstruction, we handle all repairs in-house. You work with one team from damage assessment through finished restoration.
Why Charlotte Homeowners Choose Us
We combine fast emergency response with certified expertise and complete rebuild capability. You get one accountable team from start to finish.
Insurance Claims Handling
We work directly with your insurance company. Our team documents damage thoroughly and manages the claims process to reduce your stress.
IICRC Certified Team
Every technician follows IICRC standards for inspection, cleaning, and restoration. Our BBB A+ rating reflects our consistent quality.
27 Years of Experience
We have restored thousands of homes and businesses across the Charlotte metro area. Local knowledge and proven processes drive better outcomes.
24/7 Emergency Response
We answer calls around the clock, every day of the year. Fast arrival means less damage and lower total restoration costs.
Our Service Areas
Frequently Asked Questions
How quickly can First Restoration America respond to an emergency in Charlotte?
We provide 24/7 emergency response across the Charlotte metro area. Our crews aim to be on-site as quickly as possible after your call. Fast arrival reduces total damage and lowers overall restoration costs.
Does First Restoration America work directly with homeowners insurance companies?
Yes. We handle the insurance documentation and communication on your behalf. Our team prepares detailed damage reports and works with your adjuster to support your claim throughout the restoration process.
Is First Restoration America licensed to work in both North and South Carolina?
Yes. We are licensed and insured in both North Carolina and South Carolina. We serve communities across the greater Charlotte metro including Fort Mill, Tega Cay, and surrounding areas in both states.
What certifications does First Restoration America hold?
We are an IICRC Certified Firm, which means our technicians follow the industry standard for inspection, cleaning, and restoration. We also hold a BBB A+ rating and have maintained that standing throughout our 27 years in business.