Water Damage Restoration in Matthews, NC

When water damage strikes your Matthews home, fast action is everything. First Restoration America, Inc. deploys IICRC-certified technicians 24/7 to stop damage in its tracks, dry your property thoroughly, and get your life back to normal. We handle everything from emergency extraction to full structural repairs.

About Location

Your Trusted Water Damage Restoration Team in Matthews, NC

First Restoration America, Inc. provides Water Damage Restoration for homeowners across Matthews, NC, a thriving town of approximately 36,000 residents located southeast of Charlotte along the U.S. Route 74 corridor in Mecklenburg County.

Our crews work regularly in neighborhoods like Weddington Chase, Sardis Forest, and near Matthews Township Sportsplex. Homes along John Street and near Downtown Matthews often face aging plumbing and drainage challenges our team knows well.

Our process starts with a thorough moisture assessment and documentation for your insurance claim. We then extract standing water, deploy industrial drying equipment, treat affected materials, and restore damaged structures to pre-loss condition. You get daily progress updates and a clear schedule throughout.

Beyond water damage, our team handles Fire and Smoke Restoration, Mold Remediation, Storm Damage Repair, Sewage Cleanup, and Flood Damage Restoration. One trusted company covers every major disaster your home may face.

We are currently scheduling projects in Matthews and surrounding communities. Call today to book a consultation and get a detailed assessment of your damage.

Our Services

Our Water Damage Restoration Services in Matthews

We offer a full range of restoration services built around the specific needs of Matthews homeowners and properties. Every job is handled by licensed, insured technicians who know this area and treat your home with care.

Water Damage Repair

Water Damage Repair services in Matthews protect your property from structural deterioration and costly secondary damage. Our certified technicians use advanced drying equipment to restore your home or business to pre-damage condition quickly and efficiently.

Mold Remediation

Mold Remediation in Matthews eliminates harmful spores that threaten your family’s health and your property’s value. Our comprehensive process removes existing mold and prevents future growth using EPA-approved treatments and containment protocols.

Fire & Smoke Damage Restoration

Fire & Smoke Damage Restoration in Matthews returns your property to a safe, livable condition after devastating blazes. Our team removes soot, eliminates odors, and repairs structural damage to help you rebuild your life faster.

Sewage Cleanup

Sewage Cleanup in Matthews protects your family from dangerous bacteria and contaminants in raw waste spills. Our hazmat-trained professionals safely remove contaminated materials and thoroughly disinfect affected areas within hours of your call.

Emergency Water Removal

Emergency Water Removal in Matthews prevents extensive damage by extracting standing water within the critical first 24-48 hours. Our rapid response team arrives equipped with industrial-grade pumps and extraction equipment to minimize restoration costs.

Home Renovation

Home Renovation services in Matthews transform your space into the dream property you’ve always wanted. Our skilled craftsmen handle everything from kitchen remodels to full home additions, delivering quality results on time and within budget.

Why Choose Us

Why Matthews Homeowners Choose First Restoration America

We show up fast, work with your insurance company, and never cut corners on quality. Here is what sets our team apart from other restoration companies in the area.

24/7 Emergency Response

IICRC-Certified Technicians

Every technician on our crew holds IICRC certification in water damage restoration. You get trained professionals who follow proven industry standards on every job.

Direct Insurance Billing

We communicate directly with your insurance adjuster and handle claim documentation. This removes stress from you and helps your claim move forward without delays.

Full-Service Repairs Included

We do not stop at drying. Our team handles structural repairs, flooring, and drywall replacement. One company manages your entire restoration without handoffs to outside contractors.

Ready to Restore Your Matthews Home? Call Us Today.

Water damage gets worse with every hour it goes untreated. First Restoration America, Inc. is ready to respond to your Matthews property day or night with a fully equipped crew.

Call now for a free damage assessment and let us get your home back to normal as quickly as possible.

Common Water Damage Problems We Fix in Matthews

Matthews homes face a range of damage risks throughout the year. Knowing the warning signs early can save you thousands in repairs and protect your family’s safety.

Water Damage from Plumbing Failures and Storms

Matthews receives an average of over 43 inches of rainfall annually, and older homes near Downtown Matthews often have plumbing systems prone to failure under pressure. Burst supply lines, leaking water heaters, and overflowing toilets can saturate floors and walls within minutes. Warped flooring, soft drywall, and musty odors are early warning signs. Our team extracts standing water, dries structural materials, and repairs damaged surfaces to prevent long-term deterioration.

Fire and Smoke-Related Damage

Kitchen fires are the leading cause of home fire damage in residential neighborhoods throughout Matthews. Even a contained fire leaves behind smoke residue that seeps into walls, ceilings, HVAC systems, and personal belongings throughout the home. If you notice persistent smoky odors or discoloration on walls after a fire, the damage runs deeper than it appears. Our restoration process removes all affected materials, eliminates odors at the source, and rebuilds damaged areas to code.

Mold Growth in Damp Basements and Crawl Spaces

Matthews sits in a humid Piedmont climate where crawl spaces and basements regularly trap moisture, especially after heavy rain events. Mold can begin colonizing damp surfaces within 24 to 48 hours and spreads quickly behind walls and under flooring without visible signs. Common indicators include a persistent musty smell, allergy flare-ups indoors, or visible dark spotting on walls. Our certified remediation team removes mold completely and installs moisture controls to prevent it from returning.

Storm Damage to Roofs, Siding, and Windows

Thunderstorms and occasional severe weather events roll through the Matthews area regularly during spring and summer, bringing hail, high winds, and heavy rain. Damaged roof shingles, cracked siding, and broken windows allow water to enter your home and cause rapid interior damage if not addressed quickly. Many homeowners do not notice roof damage until water stains appear on interior ceilings. Our team responds promptly to secure your home, remove debris, and complete all necessary structural repairs.

Client Testimonials

What Our Customers Are Saying

    
 
 
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   dawn thompson 
 
 
 
  If I need to hire a Mold remediation company this would be the one the young man answered my questions with understanding and compassion when he didn’t have to Thank you so much
  
 
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   Roshan K Goswami 
 
 
 
  I had a dishwasher leak and some standing water in my house and First Restoration America helped me resolve my issue. The team is amazing and helpful.
  
 
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   Dan Davoli 
 
 
 
  I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would!  The price for my remodel was very competitive, and there were no “surprises” along the way.  Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product.   5 stars!
  
 
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   Ben Kuhn 
 
 
 
  Expertise beyond expectations. The work like it’s their home and the finished product shows!
  
 
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   Wei Yu 
 
 
 
  The unfortunate incident of a fire outbreak in my house, caused by the actions of tenants, led to a series of challenging and daunting tasks. The subsequent restoration process required immense patience, meticulous planning, and the engagement of professionals. While the journey was arduous, the ultimate outcome exceeded expectations, resulting in a restored home that shines with renewed vibrancy and resilience.

Embarking on the journey of restoring a fire-damaged house was no small feat. It demanded prompt and diligent action, and I was fortunate to have a First Restoration America guiding me throughout the process. From the initial assessment to the final touches, their expertise and professionalism were commendable.

The restoration process commenced with a comprehensive evaluation of the extent of damage caused by the fire. This step was crucial in determining the scope of repairs needed, ensuring that no area was overlooked. The professionals meticulously documented the damages and collaborated with insurance adjusters to streamline the financial aspects of the restoration.

Next, the cleanup phase involved removing debris, ash, and soot residue. The team demonstrated exceptional care in salvaging items that were salvageable and disposing of irreparably damaged materials. Their attention to detail in this stage laid the foundation for the subsequent repairs and renovations.

The rebuilding phase began once the debris was cleared, and it was time to restore the structure of the house. The restoration experts skillfully repaired walls, ceilings, and floors, ensuring that they matched the original aesthetic. Their craftsmanship was evident in seamlessly blending the old and new elements, leaving no trace of the previous damage.

Electrical and plumbing systems were meticulously inspected and replaced where necessary, guaranteeing the safety and functionality of the house. The team worked diligently to restore these vital aspects, ensuring compliance with modern standards while keeping the home's original charm intact.

The interior restoration involved repainting walls, installing new fixtures, and replacing damaged appliances and furniture. The professionals took into consideration my preferences and collaborated to create a harmonious design that reflected my personal style. Their attention to detail, coupled with their creative suggestions, transformed the house into a place that felt like home once again.

The restoration process following the fire incident in my house was undeniably challenging, emotionally draining, and financially burdensome. However, thanks to the First Restoration America expertise and dedication of the restoration professionals, my house was brought back to life with impressive results. The team's unwavering commitment to excellence, their attention to detail, and their ability to navigate unforeseen obstacles ensured that the restoration surpassed my expectations.

While the memory of the fire may linger, the resilience and beauty of my restored home are testaments to the triumph over adversity. I would wholeheartedly recommend the First Restoration America team to anyone facing a similar situation, as their professionalism, expertise, and craftsmanship were invaluable in turning what seemed like a devastating setback into a newfound opportunity for a fresh start.
  
 
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   Roy Morejon 
 
 
 
  I've counted on this team on more than one occasion, as the continue to deliver excellent results. The communicating from leadership and the teams on site have been smooth, every time. I trust them with every restoration project, and so should you.
  
 
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   Kevin Norton 
 
 
 
  First restoration was great. I had a leak from an upstairs washer. Keith answered my call right away. Employees arrived a few hours after my call and set up the fans and dehumidifier. First restoration was great and would strongly recommend them in the future.
  
 
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   Courtney Gerring 
 
 
 
  They did a great job taking care of our water damage and mold.

Our Locations

Our Service Areas

Matthews

Arden

Asheville

Belmont

Black Mountain

Boone

Brevard

Cashiers

Charlotte Metro

Concord

Cornelius

Davidson

Fort Mill

Franklin

Gastonia

Greensboro

FAQs

Frequently Asked Questions

How much does water damage restoration cost in Matthews, NC?

Water damage restoration costs in Matthews typically range from $1,500 to $8,000 or more depending on the size of the affected area, the category of water involved, and the extent of structural damage. Minor water intrusion jobs average $1,500 to $3,000, while significant flooding with structural repairs can reach $10,000 or higher. Most homeowners insurance policies cover a significant portion of these costs, and our team assists with documentation throughout the claims process.

How long does water damage restoration typically take in Matthews?

The timeline for water damage restoration in Matthews depends on how much moisture has penetrated your home and what materials were affected. Drying alone typically takes three to five days using industrial air movers and dehumidifiers. When structural repairs such as drywall replacement, flooring installation, or framing work are needed, the total project can take one to three weeks from initial extraction to final completion.

Do I need permits for water damage restoration work in Matthews, NC?

Permit requirements in Matthews depend on the scope of the repair work involved. Basic drying, extraction, and content restoration generally do not require permits. However, structural repairs such as replacing load-bearing elements, re-running plumbing, or electrical work do require permits through the Town of Matthews Building and Planning Department. First Restoration America, Inc. handles permit applications on your behalf when required so the project stays compliant and on schedule.

Will my homeowners insurance cover water damage restoration in Matthews?

Most standard homeowners insurance policies in Matthews cover sudden and accidental water damage, such as a burst pipe or appliance leak, but typically exclude damage caused by flooding from outside sources or long-term neglect. We recommend contacting your insurer as soon as damage occurs to open a claim. Our team documents all damage thoroughly with photos and moisture readings to give your adjuster exactly what they need to process your claim efficiently.