About Us
First Restoration America has served the Charlotte area for over 27 years. Learn who we are, how we work, and why homeowners trust us.
Our Story and How We Work
First Restoration America has been serving the Greater Charlotte Metro Area since 1997. We handle water damage, fire and smoke restoration, mold remediation, and complete rebuilds for homeowners and businesses across Mecklenburg County and beyond. Our approach is straightforward: respond fast, work clean, and restore your property to its original condition. We manage every step in-house, from emergency extraction to final rebuild, so you deal with one team from start to finish.
- IICRC Certified Firm
- BBB A+ Rated
- Licensed in NC and SC
- 27 years serving Charlotte
- Full-service, single-team projects
- Direct insurance claims handling
Certified Technicians You Can Trust
Our technicians are IICRC certified and trained to handle water damage, mold, fire, and structural repairs to industry standards. First Restoration America holds an A+ rating with the Better Business Bureau and is fully licensed and insured in both North and South Carolina. With over 30 years of combined industry experience, our team brings the skills and equipment to handle jobs of any size, from a single flooded room to full commercial reconstruction.
Why Charlotte Homeowners Choose Us
We combine fast emergency response with certified expertise and complete rebuild capability. You get one accountable team from start to finish.
Insurance Claims Handling
We work directly with your insurance company. Our team documents damage thoroughly and manages the claims process to reduce your stress.
IICRC Certified Team
Every technician follows IICRC standards for inspection, cleaning, and restoration. Our BBB A+ rating reflects our consistent quality.
27 Years of Experience
We have restored thousands of homes and businesses across the Charlotte metro area. Local knowledge and proven processes drive better outcomes.
24/7 Emergency Response
We answer calls around the clock, every day of the year. Fast arrival means less damage and lower total restoration costs.